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We build partnerships to sustain your system throughout its lifecycle.

Lifecycle Services

Customer Service in Supply Chain – Automation Lifecycle Solutions & Services

we offers a wide variety of automation service solutions to meet your specific needs for keeping your equipment, software, and systems operating at peak performance.

Your operations are the backbone of your organisation, so there’s no room for downtime, unplanned maintenance, or unscheduled stoppages. To meet demands, your facility must operate at optimal levels at all times, with the flow of goods running smoothly and efficiently with no interruptions.


Technical Support

Responsive, Action-oriented, Always-on Support — Available When You Need It

Fast and reliable tech support saves you money, keeps your operations running and allows you to support your own customers more confidently. These are all important wins in an increasingly competitive business environment.

we provides technical support for automation systems operating in manufacturing plants, warehouses and distribution centres. Our technical support specialists are is available 24/7/365 to provide software, hardware and general operational support to help you:

Maximise system uptime/availability

Minimise time to diagnose issues

Minimise time to repair issues

Support your daily operating goals


Spare Parts

Spare Parts for Warehouse Automation

Maximise System Uptime with Optimal Spare Parts Availability

When you need replacement parts for your automated material handling system, we are ready to respond.


Modernisations & Upgrades

Supply Chain Modernisations and Upgrades

Optimise Your Supply Chain by Maximising the Performance of Existing Automation to Surpass Current Operational Requirements

Are you experiencing any of these issues right now?

Your operational requirements are changing.

Your automation requires reconfiguration.

Your legacy systems are worn out and at end-of-life.

Your existing technology solutions can’t accommodate today’s demands.

Your execution and controls software no longer is supported.

You can’t find replacement parts for older mechatronics technology and controls hardware.

Your company is falling behind its competitors on the technology curve.

If any of these issues hit close to home, we modernisations and upgrades can improve the performance of your existing automated material handling systems.

Using new mechatronic automation, controls, and software optimise system performance, we’ll help you meet new requirements and replace your outdated, end-of-life technology. Explore warehouse optimisation capabilities with modernisations and upgrades that significantly improve operational effectiveness.


Training

Technical Training provides mechanical and controls instruction for the staff that maintains and operates we automated material handling systems. It consists of technical classes about specific maintenance procedures and practices as well as explanations, definitions and “how to” instructions. Most of classes are designed for the maintenance staff that require the specialised knowledge and skills necessary to ensure high system uptime, operational effectiveness, and cost efficiency.


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